Privacy Policy

1. Information We Collect

We collect the following types of information:

Information you provide: Name, email address, contact details, account credentials, profile data, permit or business information you upload, communication preferences, and support inquiries.

Automatically collected information: Log files, IP address, device identifiers, browser type, operating system, usage data, and cookies or similar technologies.

Third-party sources: Information from service providers, integration partners, or publicly available data, when permitted by law.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Process transactions and manage your account
• Send technical notices, security alerts, and updates
• Respond to your comments, questions, and requests
• Monitor usage trends and prevent fraudulent activity
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share your information:

• With vendors, service providers, and contractors who perform services on our behalf
• If required by law, regulation, legal process, or enforceable governmental request
• To protect our rights, safety, or property, or that of our users and the public
• In connection with a merger, sale, or acquisition of all or part of our business
• With your consent or at your direction

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to provide essential functionality, analyze usage, and improve user experience. You can adjust your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system or method of transmission over the Internet is completely secure.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or update your personal information
• Request deletion of your data
• Object to certain processing
• Request a copy of your data (data portability)
• Opt out of marketing communications

To exercise these rights, contact us at hello@permitly.io.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at: